Metrofile is Africa’s market leader in information management as well as records management. Filing systems and paper management is made that much easier to manage with Metrofile’s storage solutions and inventive administration services.

Who We Are

Metrofile became established in 1983 due to growing demands for storage facilities in the commercial sector. They were the first company in South Africa to offer off-site storage solutions to the businesses across the country, and take pride in the fact that they were and still are at the forefront of this industry. Record management as well as information management became an integral part of their business offerings, and assisted them in growing into the empire they are today.

Metrofile is the filing solution authority in South Africa, and has 20 operational facilities spread all over the major provinces of the country Bloemfontein, Cape Town, Durban, East London, Empangeni, Johannesburg, Port Elizabeth and Pretoria as well as 1 facility in Mozambique. The total space covered by the Metrofile spans thousands of square metres and offers up an enormous space for efficient records management, information management, paper management as well as storage solutions.

Metrofile has an extensive portfolio of clients and businesses that make use of their filing solutions and off-site storage solutions. One of their predominant associates: the Mineworkers Investment Company (MIC) has a 33 percent equity interest in the company.

Metrofile clients have full access to a wide range of filing and management services that enhance organised environments, improve working conditions and assist in maintaining controlled and well ordered businesses. Some of these services include:

• Off-site storage
• On-site filing systems and filing solutions
• Image processing
• Data management and data protection
• Records management
• Paper management

In addition to all of the above, the Metrofile Training Academy offers clients the opportunity to partake in records management training in order to fully benefit from the services offered.

Our Products and Services

Records management

Metrofile’s complete record management solutions have been assessed from every angle to ensure maximum efficiency. This comprehensive service includes:

• Strategy development and implementation
• File planning and filing solutions
• Training
• On and off site active filing
• On-site and off-site record storage solutions
• Project management
• Filing equipment and stationery

Image processing

Metrofile offer clients an efficient and legally compliant method of converting their paper and analogue records into digital images via image processing. These images can be searchable through a database and filing system and can be stored on site or in off-site storage solutions. All sizes up to A0, as well as all shapes can be accommodated with image processing. This service can be applied to analogue records such as:

• Microfiche
• Film
• OCR
• ICR
• OMR
• KOFAX

Data protection

The data protection service that Metrofile offers is comprehensive and intelligently designed. Clients can rest assured that their most indispensable data is safe and secure at all times, whether it is stored on desktops, laptops or servers. Data protection covers hardware and software failure as well as the prevention of data theft. The implementation of data protection can involve some or all of the following:

• Implementation of backup software
• Email management
• Secure storage solutions
• Storage rotation

Information solutions

The Metrofile information management solutions offer clients advanced filing systems that will integrate all online as well as physical records into one manageable system. Included in the information management service are the following:

• Enterprise manager
• Document manager
• Warehouse manager
• E-records
• Image manager

Paper management

The paper management solution offered by Metrofile assures clients of efficient, environmentally friendly and discreet disposal of all paper records and confidential documentation. The service includes collection, and is applied to bulk paper collection, confidential destruction of records as well as offering paper management through the use of confidential waste paper bins.

Business solutions

The Metrofile business solutions package offers a complete range of services that are employed by libraries; marketing departments or agencies; packaging companies and mailrooms. These services include:

• Imaging
• Bulk mail handling
• Supply of security equipment

Metrofile is associated with the company, CSX: an authorised reseller of Kodak, Fujitsu, Bell & Howell, 3M, Opscan, Konica Minolta, Scantron, Neopost, Graphtec, SMA, Bowe, Visioneer and Comarme. For full details please visit the CSX Customer Solutions at www.csx.co.za